Key Deliverables
Systems and Networks Administration

• User administration (setup and maintaining account)
• Maintaining Server System
• Monitor system performance
• Create a backup and recovery policy
• Monitor network communication
• Implement the policies for the use of the computer system and Internet network availability.
• Identifying and acting on opportunities to improve and update software and systems.
• Setup security policies for users. A sysadmin must have a strong grasp of computer security (e.g. firewalls and intrusion detection systems)
• Documentation in form of internal wiki
• Password and identity management
• Availability on non-working Days e.g. Sundays and Special events days.

ERP Systems Management

• Ensure ERP System is up and running
• Ensure Daily, Weekly and Periodic Tasks are performed

Vendor, Project, and Product Management

• Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages.
• Managing User Requirement, IT Business Analysis and Product Management.
• Manage vendors and consultants on Project delivery.

Reporting

• Running and sharing regular operation system reports with senior staff.
• Managing and reporting on allocation of IT budget.

Manager/Supervisory Role

• Providing direction for IT team members.
• IT Department Budget Management.
• Maintaining and implementing IT policy and best practice guides for the organization.
• Identifying opportunities for team training and skills advancement.

Educational Qualification

• Bachelor’ Degree in Electronic & Electrical Engineering, Computer Science or related field.
• Project Management Certification (PMP or Prince 2).
• Business Analysis/Product Management Certifications.

Relevant Experience

• 8+ years’ experience in information technology, with at least 3 years in information technology management role.
• Comprehensive understanding of network architecture and client/server technology, Mobile Technology, Data Analytics, ERP Systems, Digital Transformation and Cloud Computing.
• Software development abilities preferred.
• Experience in analysis, implementation and evaluation of IT systems and their specifications.

Key Deliverables
Strategy & Visioning

• Leading and overseeing the research, development and production of quality content for on-line and off-line for TEC.
• Create digital marketing strategies and implement digital marketing plans or roadmaps to support lead acquisition and brand awareness objectives across the business to include digital PR, SEO, PPC, Social CRM, Affiliate and Email marketing.
• Evolve aggressive growth and engagement goals across new and existing social media platforms including but not limited to, Facebook, Twitter, Instagram, LinkedIn, YouTube and the website.
• Determine suitable digital strategies for the church to adopt on all digital platforms. This includes but is not limited to strategies for church events, campaigns, message themes, publicity, etc.
• Managing content campaigns, across online owned and paid media channels
• Increasing awareness of the brand, product and services both internally and externally through outreach and digital media amplification.
• Successfully implement content strategy per brand to achieve set brand objectives
• Conceptualization, work with other departments including creative and technology to generate audience-specific content to meet targeted goals.
• Carry out social media listening, and analytics reports (competitive analysis, google analytics and other cogent metrics inclusive) using customer insight to monitor visitor engagement and draw actionable insights that could lead to creating new initiatives.
• Plan and implement customer research and use the findings to feed into the online strategy to support the business goals (Growth, retention, engagement).
• Continuously develop social media strategies to support the church’s ministry through research, platform determination, benchmarking, messaging and audience identification
• Developing systems of discipleship via social and digital media.
• Identifying and implementing new digital avenues to reach the un-churched.
• Develop testing models to ensure content is appropriate for the target audience and provides a positive customer experience, in line with the CTAs or business goals.
• Liaise with digital media strategists and business development to stay updated on new products, features, content marketing and digital technology trends.
• Develop digital marketing proposals based on agency-standard templates
• Responsible for forecasting profitability of campaigns and reporting on ROI and maximizing financial revenue
• Improve ROI and customer lifetime value across all campaigns.
• Responsible for media buying budget allocation and planning.

New Business

• Should penetrate Africa and other continents with TEC content and messages.
• Should drive growth of the online church and community.
• Should provide digital marketing strategies and oversight for other businesses and initiatives, including the Resource Centre, Pistis Foundation, Pistis Life & Leadership Institute and other new businesses

Team Management

• Manage the digital managing team with a view to optimizing their performance for effectiveness.
• Plugging knowledge gaps through training- in-house and external.
• Brief and manage creative teams and understand all processes and platforms.
• Assess and teach team new digital marketing tools and techniques, and regularly review for the best fit for the business.
• Responsible for media buying budget allocation and planning.
• Support all communications efforts for programs, events and initiatives.
• Provide leadership for all social media volunteer teams. Harness the potential of the crowd towards the greater good of TEC.

Website & App Management/SEO

• Work with the IT team to ensure efficient and effective functionality of the church website
• Proactively work to maintain effective web presence and improve online engagement through optimization and integration of email marketing, content marketing, and digital channels.
• Research, implement and maintain both new and existing search engine optimization and search engine marketing efforts for the church.
• Responsible for managing and implementing successful paid and natural search campaigns, demonstrating revenue goals, efficiency and volume.
• Optimize the marketing of all church apps, learning management systems and other portals.

E-mail Marketing

• Create email marketing campaigns to promote products, services, events or other initiatives of the church with the aim of nurturing engagement.
• Create database of emails for lead generation.
• Purge non-deliverable email addresses and opt-outs.

Reporting

• Responsible for analytics and optimisation solutions and systems with innovative ideas that can improve customer experience.
• Responsible for the accurate implementation of the visitor, lead and sales tracking and analysis across multiple platforms for TEC.
• Present key recommendations/solutions from reports, including actionable insights for the church, including customer profiling data to feed into marketing strategies.
• Define, monitor and implement analytics strategy, media buying and associated data analysis for the Church

Skills and Knowledge
Educational Qualifications & Functional / Technical Skills

• A first degree in communications, media, or related field.
• A post graduate degree or professional certificate/diploma in Digital Marketing.

Relevant Experience

• 7+ years’ experience in Digital Marketing Management in a technology/innovation driven field or industry.
• Must have at least 3-years experience leading a digital marketing team.
• Must have experience dealing with cross cultural teams

Attitude and Behavioral Traits

• A passion to use communications, social media specifically, to reach existing and potential clients.
• Must have a creative, fun-loving, youthful, spirit. Must be able to inspire the genius in others.
• Must be visionary and have strong leadership qualities.
• Must have grit and staying power. Must possess the drive to achieve results even when faced with grave obstacles.
• Team player. Must understand the importance of working with a network of people whether staff and volunteers.
• A sense of ownership: must take personal responsibility for the growth and success of every campaign and the team.
• Creativity. Must be able to think outside the box about ways to engage audiences using digital channels.
• Excellent communication (written and oral)
• IT Savviness
• Knowledge of social media analytics
• Experience with social media and blogging
• Ability to write both short, punchy posts, and long-form pieces
• Proven ability to see projects end to end
• Action-oriented, displayed focus, passion and initiative.
• Relates well to all kinds of people, builds effective relationships, and communicates effectively
• Organized, creative thinker and highly productive, working in a fastpaced environment
• Openness to change
• Ability to meet deadlines effectively
• Effective multi-tasker with the ability to prioritize and manage multiple concurrent projects
• Productive worker with solid work ethics, strong integrity and loyal

Key Deliverables
Community Engagement/Platforms Mgt

• Develop and implement a community engagement strategy per platform/channel that fosters engagement, trust, and loyalty.
• Ensure all platforms bear up-to-date and relevant information per time
• Respond promptly and professionally to comments, questions, and concerns from community members across various channels (e.g., social media, forums, chat groups, email).
• Monitor and analyze online conversations and trends and use insights to inform content creation and engagement strategies.
• Develop and implement campaigns and initiatives that drive engagement and participation within the community across platforms

Brand Advocacy

• Nurture relationships with influencers, brand ambassadors, and superfans to build brand advocacy and loyalty.
• Encourage and facilitate user-generated content (UGC) that showcases TEC’s services, and values.
• Monitor and manage TEC's online reputation, responding appropriately to negative comments and reviews

Content Creation

• Collaborate with the rest of the communications team to develop and execute a content strategy that aligns with the TEC's goals and values.
• Create/Curate and publish engaging and relevant content that resonates with the community (e.g., blog posts, social media updates, videos, podcasts) according to each platform’s format.
• Use analytics and insights to optimize content performance and inform future content creation.
• Edit said content to impeccable standards.
• Engage in script writing, copywriting, and other creative writing expressions.

Community Growth

• Develop and implement initiatives that attract and retain community members (e.g., contests, giveaways, events).
• Collaborate with the digital marketing team to leverage paid media channels (e.g., social media advertising, influencer marketing) to reach new audiences.
• Identify and engage with potential partners and collaborators that align with the TEC's values and goals.

Customer Support

• Responding to customer inquiries and issues in a timely and empathetic manner
• Escalating issues to the appropriate departments or individuals as needed
• Monitoring customer sentiment and feedback to identify areas for improvement.

Event Planning and Execution

• Planning and executing virtual (LinkedIn Live, Twitter space etc) and in-person events that engage and excite community members.
• Coordinating with internal and external stakeholders to ensure seamless event execution.
• Measuring event success and using insights to inform future event planning.

Influencer Management

• Building relationships with influencers and thought leaders in the community.
• Collaborating with influencers to create engaging content and drive community growth.
• Measuring the impact of influencer partnerships on community growth and engagement.

Crisis Management

• Developing and implementing crisis management plans to address potential community issues or negative feedback.
• Responding to crises in a timely and effective manner, with empathy and transparency.
• Monitoring community sentiment and feedback in the aftermath of a crisis and taking appropriate actions to restore trust and engagement.

Skills and Knowledge
Analytics and Reporting

• Analyzing community data to identify trends and insights.
• Creating reports to track community performance and measure the effectiveness of community initiatives.
• Using data to inform decision-making and strategy development.

Educational Qualifications

• Bachelor's degree in marketing, communications, or a related field.
• Minimum of 3 years’ experience in digital marketing, community, and social media management.
• Other relevant Professional certifications

Relevant Experience

• Proven experience in community management, social media management, or a related field.
• Excellent communication skills, both written and verbal.
• Strong analytical skills and ability to use data to inform decision-making.
• Up-to-date with social media platforms updates (LinkedIn, Facebook, Twitter, Instagram, Tik Tok, YouTube etc) community management tools, and content creation tools.
• Passion for and knowledge of the not-for -profit and religious industry and community TEC operates in.

Relevant Skills

• Proven writing and editing skills. Writing skills include screen writing, editorial writing, writing press releases etc.
• Excellent command of (written and spoken) English
• Ability to convey complex ideas in a creative, clear, direct, and lively style.
• Strong diplomatic, interpersonal, and team skills
• Strong organizational and problem-solving skills
• An in-depth understanding and problem-solving approach to project management as it relates to complex, multifunctional project.
• Knowledge and applied work experience in social media principles sufficient to execute, lead or advise others in assuring that upcoming online communication and audience engagement tools and channels are fully leverage.
• Ability to prioritize, work well under pressure and capably handle/juggle multiple tasks within tight deadlines.
• Demonstrates creative and critical thinking skills
• Strong relationship management, strategy development,
• project management, problem solving and change management skills.

Attitude and Behavioural Traits

• A dedicated Christian, positive attitude, self-starter, assertive, committed to excellence, and feels a calling to help fulfil the church’s mission.
• Professional and positive approach, self-motivated, team player.
• A highly committed and motivated individual.
• Humility.
• Willingness to go the extra mile.

Key Deliverables
Budget Monitoring

• Collation of all submitted budgets and planned expenditure to Head Of Finance (HoF)
• Ensure disbursements are in line with approved budget

Reporting

• Inflows: Preparation and submission of service reports within 24hours after the event or service
• Reconciliation of all accounts (cash, cheques, online transfers).
• This is to be done daily, weekly and monthly. These should thereafter be filed for audit purpose
• Reconciliation of budgets and expenses for different events or projects
• Reconciliation of all card transactions (Naira & USD)

Relationship Management

• Preparation of correspondences to banks and other parties
• Management of existing relationships with all external stakeholders
• Attend and resolve issues with internal parties, auditors, banks, congregants and vendors
• To escalate these issues when necessary to the HoF

Financial Statements Preparation

• Preparation of periodic financial statements for managements use
• Up to date and regular posting of transactions on the accounting software
• Processing of transactions on Enterprise Resource Planning (ERP) for Reports

Fixed Assets Management

• Regularly updating the Fixed Asset Register and report to HoF
• Accounting for obsolete assets on the Register and escalate to the HoF

Insurance Register

• Regularly updating the Insurance Register and report to HoF
• Treatment of Prepayments and Accruals for all insurance of the Organisation

Offering Management

• Ensure availability on all service days.
• Provide support during the counting process from start to finish.
• Ensure accuracy of data compiled for the service report before submission to HoF

Petty Cash Management

• Disburse and account for all petty cash expenditure by sending periodic reports
• Request for replenishment when due

Cash Flow Management

• Fixed deposit management using an excel sheet and ERP to track additions, roll over, maturity.
• Monitoring and calculation of interest rates to determine investment income

Educational Qualification

• BSc. Finance, Accounting, Economics.
• A master’s degree, ACCA, ACA.
• HND in any of those disciplines + A master’s degree, ACCA, ACA.

Relevant Experience & Technical Skills

• Minimum of 3 years’ accounting experience.
• Up-to-date knowledge of accounting procedures & practices
• Experience using accounting ERP solution packages; and QuickBooks
• Budget Planning & Control
• Cash flow Management
• Bank Reconciliation
• Financial Data Analysing & Interpretation
• Stakeholder Management
• Financial Control & Audit
• Up-to-date knowledge of IFRS and theories
• Proficient word processing and excel spreadsheets skills

Attitude and Behavioural Traits

• Analytical Skills
• Problem Solving Abilities
• Professionalism
• Self-Management
• Integrity
• Organization
• Excellent Computing Skills
• Goal Oriented & Hard working
• A good team player yet able to work well alone

Key Deliverables
Enterprise Resource Planning (ERP) - Postings

• Daily posting into the Software
• Reconciliation of bank transactions with the postings
• Back-end collations for posting and reporting
• Identify and escalate any failed transactions for reupload and posting
• Provide general accounting support with the ERP

Reporting

• Generate a general ledger and trial balance reports
• Prepare a bank reconciliation statement
• Report to the Finance Associate all the daily postings
• He /She must report to the designated office for the postings.
• Liaise with the Finance Officer for any required assistance

Finance Office Management

• Ensure proper filing document and performing office machine operations.
• He/she is equally required to pick up and deliver items related to the assigned office.
• Any other relevant tasks as may be assigned from time to time

Educational Qualification

• Minimum of OND/HND or BSc. in Finance, Accounting

Relevant Experience & Technical Skills

• Accounting experience.
• Up-to-date knowledge of accounting procedures & practices
• Basic knowledge of using accounting software.
• Bank Reconciliation
• Up-to-date knowledge of IFRS and theories
• Proficient word processing and excel spreadsheets skills

Attitude and Behavioural Traits

• Analytical Skills
• Problem Solving Abilities
• Self-Management
• Integrity
• Excellent Computing Skills
• Goal Oriented & Hard working
• A good team player yet able to work well alone

Key Deliverables
Building and Grounds Management

• Coordinate and supervise general maintenance, repairs and renovations within assigned facility
• Schedule and ensure periodic pest control activities such as spraying insecticide, fumigation etc.

Health and Safety

• Ensure timely and periodic assessment and repair of buildings and infrastructures mechanical systems to ensure consistency with health and safety standards
• Inspect alarm systems (fire, protection) and schedule repairs when necessary

Vendor Management

• Work with FM and Procurement Manager for the sourcing and selection of vendors per need
• Supervise and inspects maintenance and other jobs to ensure completion of jobs as well as thoroughness of execution

Infrastructure Maintenance

• Coordinate and inspect major facilities installation and other electrical, plumbing, mechanical and other related projects
• Ensure timely and effective repair and maintenance of electrical, plumbing, mechanical and other related systems.
• Ensure proper manning/allocation of janitorial service assignees and ensure adequate supervision of their work
• All other tasks as may be assigned

Educational Qualification

• First Degree (HND, BSc.) Technical qualification would be an added advantage

Relevant Experience & Technical Skills

• A minimum of 3 years’ hands-on technical experience working with generators, electrical systems and general facilities maintenance.

Functional Skills

• Project Coordination
• Problem Resolution
• People Management
• Trouble Shooting
• Planning and Coordination
• Basic Knowledge of Facilities Management Processes and Technics

Attitude and Behavioural Traits

• Stress Management and Ability to work well under pressure
• Multi-Tasking Abilities
• Proactivity
• Eye for Details
• Dependability
• Self-Motivated and Initiative
• Innovation
• Effective Communication
• Integrity
• Resilience